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Barry’s journey

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Knowing whether you would recommend the hospital to a friend or relative helps us to improve and helps other patients make an informed choice of whether to choose Active Pathways for their care and treatment.   If you could spare two minutes to complete our survey that would be really appreciated.

    The Friends and Family Test

    From 1st April 2013 all hospitals providing NHS inpatient care have been mandated to collect results on the "Friends and Family" test by the government. This survey will be used to compare the care given across NHS providers.

    A hospital is measured by proportion of patients who would strongly recommend minus those who would not recommend, or who are indifferent. This means that "extremely likely" is the only response that provides a positive score for the hospital.

    Please fill out the form below if you wish to give feedback on your recent visit

    1. We would like you to think about your recent experiences of our service/team. How likely are you to recommend our service to friends and family if they needed similar care or treatment?

    2. Please can you tell us the main reason for the score you have given?

    3. What was good about your visit?

    4. What would have made your visit better?

    See what others have said

    Thank you to a wonderful team.  All your hard work and dedication does come to some good.  He has his life back, he is a confident young man, a lot of people have been involved in his progress and you are all amazing

    Relative

    Blackburn

    It's fabulous here. It is the best thing, he has settled so well, as the staff are fantastic. They have given him his life back. He has a job and does his own cooking. Staff are teaching him life skills. He has cleaning job here, so many hours per week and she gets a small wage for that." And, "He goes to the gym and boxer-cise. The change in him has been incredible.

    Carer

    Bamber Bridge, Preston

    Evidence was available to show the development of an innovative champions model. This enabled people and the staff team to develop the service together. It effectively promoted individuality, empowerment and ownership and gave people the sense of responsibility and belonging

    Care Quality Commission

    Brookhaven Inspection Team

    Reservations now being taken. Precautions in place for COVID-19.

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