Covid-19 Important Information

Active Pathway services want to ensure that we are following the appropriate guidance issued by the relevant Government bodies in relation to Covid-19 and in doing so ensure we take the necessary measures to protect our service users, team members and visitors to the service. We also want to provide assurance to yourselves in relation to the steps we are taking to maintain our care and treatment programmes as much as possible during this unprecedented time.

In line with Government guidance, our services continue to implement a number of measures to ensure the safety of our staff, service users, visitors and our local community.

In order to maintain, review and progress service user care and treatment programmes, we facilitate Multi-Disciplinary Team meetings, CPA meetings and any other meetings required remotely where possible. We do however facilitate face to face meetings and support contact with external professionals when required to support our service users physical and mental health needs. To do this we follow the required COVID-19 testing guidance and have implemented a number of additional measures to enable us to do this safely.

Business Continuity Plans

We have robust business continuity plans which identify all potential aspects of the business that may be affected during this time and we continue to update this in line with new guidance and on-going developments.

These include reviewing and monitoring our teams and staffing levels and having a clear plan in place for worse care scenario situations. This also includes measures to ensure that important clinical services our service users’ access to assist them in their rehabilitation; such as psychology, psychiatry and occupational therapy services remain accessible.


Maintaining contact between our service users and their family remains an on-going priority for us as we recognise the importance and positive impact this can have. We have therefore developed flexible visiting procedures which may vary depending on guidance and other internal and external factors; our aim remains to keep our services safe and accessible.

Our services continue to follow the relevant testing and PPE procedures for both our team members, visitors and those we support. Infection Control and thorough risk assessment remains an integral part of our current procedures in order to keep those we support and the wider community safe.

Please be assured that our aim is to continue to provide a safe and caring environment for our service users and one that maintains our high-quality standards in relation to care and treatment.

If you have any questions at all please do not hesitate to contact us on 01772 646650.

Keep safe and thank you for your on-going support.